It was our pleasure to host you and your family and we look forward to welcoming you back to Capella Singapore. What food & drink options are available at Capella Singapore? I was very impressed with their level of service and commitment to make sure the whole event was running smoothly and all guests were attended to. Warm Regards, Fernando Gibaja General Manager Capella Singapore. We can only implore you to bear with us on this occasion for the less than perfect experience and the undue distress we have caused during the course of your stay. Beachfront Airport shuttle. The staff & service makes all the difference! See more questions & answers about this hotel from the Tripadvisor community. It was our pleasure to host you and your partner, and I'm very pleased to hear that we've exceeded your expectations. I attended the wedding of my cousin last Sunday. a villa, plus champagne was provided to them as well. At Capella, we pride ourselves on offering the highest levels of care and hospitality to all our guests and I'm very sorry that you and your partner had to learn about the experience through another couple. I am very sorry that instead of a relaxing stay that you should have experienced, the noises from the idling vehicles and people talking have ruined it. Guests can enjoy its onsite, award-winning Auriga spa, three restaurants, as well as the beautiful landscape overlooking the South China Sea. The hotel is also 10-15 minutes drive away from Singapore's bustling business and shopping districts. Yes, it is 0.5 miles away from the center of Sentosa Island. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Reviewed September 25, 2019. Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay. We will definetly chhoose Capella again as our next speical occasion. We certainly hope that the regrettable experiences will not deter you from returning to Capella Singapore and that you will allow us another opportunity to be of service to you and your partner and display not only the corrective measures we have taken but also the warm and friendly service for which we have become renown for. Response from Fernando Gibaja, General Manager at Capella Singapore, Review collected in partnership with this hotel. Thank you so much for really going out of your way to take care of us during the wedding, Mahesh & Jong Hann! Despite the current strict pandemic measures in place, we had such a great time. Conveniently located restaurants include Cassia Restaurant, The Knolls, and The Garden. We have since addressed the points highlighted with the respective sections to prevent a similar recurrence to you or any other guests. A fantastic hotel, great location and very friendly staff. Capella Singapore (SG Clean) is rated "Superb" by our guests. Own or manage this property? Are any cleaning services offered at Capella Singapore? Warm Regards, Fernando Gibaja General Manager Capella Singapore, A memorable birthday celebration in Singapore Capella. Warm Regards, Fernando Gibaja General Manager Capella Singapore. Capella Singapore, Sentosa Island: See 2,409 traveller reviews, 3,247 user photos and best deals for Capella Singapore, ranked #2 of 17 Sentosa Island hotels, rated 4.5 of 5 at Tripadvisor. What left abit of a bitter taste in our mouth is when they informed us that they were offered a complimentary upgrade to. Reviews of Capella Singapore (SG Clean) This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. Now £444 on Tripadvisor: Capella Singapore, Sentosa Island. It's based on a self-evaluation by the property. Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay. This is the version of our website addressed to speakers of English in the United States. Capella Singapore, Sentosa Island: 2,409 Hotel Reviews, 3,247 traveller photos, and great deals for Capella Singapore, ranked #2 of 17 hotels in Sentosa Island and rated 4.5 of 5 at Tripadvisor. You can request this in the next step. Library lounge area to … We were a tad disappointed when we saw nothing in the room though they did later deliver a fruit platter, a Capella candle and three macarons :/ The stay was comfortable, I guess, until we bumped into another couple who had their honeymoon stay here for two nights. i would really recommend the hotel for business and leisure or family holidays. Book Capella Singapore, Sentosa Island on Tripadvisor: See 2,414 traveller reviews, 3,248 photos, and cheap rates for Capella Singapore, ranked #2 of 17 hotels in … What left abit of a bitter taste in our mouth is when they informed us that they were offered a complimentary upgrade to. Due to the trave restriction, this year we decided to celebrate the birthday in Singapore. Yes, dry cleaning and laundry service are offered to guests. See 2,410 traveler reviews, 3,247 candid photos, and great deals for Capella Singapore, ranked #2 of 17 hotels in Sentosa Island and rated 4.5 of 5 at Tripadvisor. What made our experience so good was the amazing service from the staff - Kalai at the pool/Knolls was excellent and so was Murni at Bob’s Bar and Aunty Hoon during breakfast. Does Capella Singapore offer any business services? What made our experience so good was the amazing service from the staff - Kalai at the pool/Knolls was excellent and so was Murni at Bob’s Bar and Aunty Hoon during breakfast. Top room amenities include a minibar, air conditioning, and a flat screen TV. The location, away from mainland Singapore, is quiet and relaxed. Yes, guests have access to a pool, a fitness center, and a sauna during their stay. What food & drink options are available at Capella Singapore? This is our third stay at the Capella, and we were looking forward to our return – this time opting for the villa so that we could bring our pet along. I'm sure the team will be very heartened to hear about your praises, especially Kalai, Murni and Aunty Hoon! Hotel Capella Singapore (SG Clean) Beachfront. Nearby attractions include Fort Siloso (0.4 km), Floating Bridge at Siloso Beach (0.3 km), and HydroDash (0.4 km). The very friendly and attentive staffs especially Rina, She gives extra her hospitality service before and during our stay. Dear gliu003, Happy birthday to you, and thank you for choosing to celebrate at Capella Singapore. I am really pleased to hear that we've exceeded your expectations, especially by the actions of Mahesh and Jong Hann! Please see our partners for more details. Book Capella Singapore, Sentosa Island on Tripadvisor: See 2,432 traveller reviews, 3,272 photos, and cheap rates for Capella Singapore, ranked #2 of 17 hotels in Sentosa Island and rated 4.5 of 5 … Conveniently located restaurants include Cassia Restaurant, The Knolls, and The Garden. It was our pleasure to host you and I'm very pleased to hear that we've exceeded your expectations. What are some of the property amenities at Capella Singapore? Yes, free parking and valet parking are available to guests. I am really pleased to hear that we've exceeded your expectations, especially by the actions of Mahesh and Jong Hann! Is Capella Singapore located near the city center? Capella Singapore, Sentosa Island: See 2,390 traveller reviews, 3,223 user photos and best deals for Capella Singapore, ranked #2 of 17 Sentosa Island hotels, rated 4.5 of 5 at Tripadvisor. Capella Hotel Singapore is a luxury 5-star hotel & resort on Sentosa Island. We did mention that we are here for our honeymoon hence of course we entered the room expecting a nice welcome from the hotel in our room. Nearby facilities include a golf course, family and kids-friendly attractions. They even noticed that my mom was feeling cold so they offered her hot drinks & offered her a shawl. Does Capella Singapore offer any business services? We look forward to welcoming you back as a family soon. Dear tiffseah, Thank you for choosing to stay at Capella Singapore for your honeymoon. It was a once in a lifetime occasion for us and we’ve spent quite abit for the Capella experience but unfortunately I would say that we felt quite disappointed. However that said, we would expect abit more from a Capella hotel. We are so spoilt that Capella is the only hotel in Singapore we would do a staycation again in the future. Prices are the average nightly price provided by our partners and may not include all taxes and fees. See more questions & answers about this hotel from the Tripadvisor community. You guys made our stay extremely memorable – THANK YOU so much for taking such good care of us. However that said, we would expect abit more from a Capella hotel. I am very sorry that instead of a relaxing stay that you should have experienced, the noises from the idling vehicles and people talking have ruined it. Architecturally designed by Sir Norman Foster. Does Capella Singapore have an airport shuttle? Airport shuttle available for an additional charge. Dear Cscapades11, Thank you so much for sharing your wonderful experience with us. Beyond that, we had a mostly comfortable stay and look forward to returning eventually. Special mention to our housekeeper Luca, for keeping our room clean. I'm sure the team will be very heartened to hear about your praises, especially Rina! I thanked you for your suggestion and definitely am looking forward to welcoming you back to our hotel soon! Dear gliu003, Happy birthday to you, and thank you for choosing to celebrate at Capella Singapore. Please see our partners for more details. Capella Singapore, Sentosa Island: See 2,414 traveller reviews, 3,248 user photos and best deals for Capella Singapore, ranked #2 of 17 Sentosa Island hotels, rated 4.5 of 5 at Tripadvisor. Warm Regards, Fernando Gibaja General Manager Capella Singapore, A memorable birthday celebration in Singapore Capella. Own or manage this property? Prices are calculated as of 11/01/2021 based on … Yes, Capella Singapore offers an airport shuttle for guests. Thank you so much for really going out of your way to take care of us during the wedding, Mahesh & Jong Hann! Warm Regards, Fernando Gibaja General Manager Capella Singapore, This was our first time at Capella and we stayed for 4 nights here in December. Yes, Capella Singapore offers an airport shuttle for guests. Top room amenities include a minibar, air conditioning, and a flat screen TV. We chose the Capella SIngapore as our destination, and the overall experience is incredible. Which room amenities are available at Capella Singapore? Now $509 (Was $̶6̶9̶4̶) on Tripadvisor: Capella Singapore, Sentosa Island. We came here for our honeymoon stay for three full nights. What are some restaurants close to Capella Singapore? This is our third stay at the Capella, and we were looking forward to our return – this time opting for the villa so that we could bring our pet along. Warm Regards, Fernando Gibaja General Manager Capella Singapore, This was our first time at Capella and we stayed for 4 nights here in December. We were anticipating some quiet time and privacy, though the villa was facing the Capella residences, which also meant dealing with people talking, some road noise, idling vehicles (such as a resident’s Porshe and the Capella shuttle bus) along with some lack of privacy. Capella Singapore, Sentosa Island: See 2,397 traveller reviews, 3,224 photos, and cheap rates for Capella Singapore, ranked #2 of 17 hotels in Sentosa Island and rated 4.5 of 5 at Tripadvisor. We came here for our honeymoon stay for three full nights. Please come back whenever you need a relaxing getaway from the city. It was a once in a lifetime occasion for us and we’ve spent quite abit for the Capella experience but unfortunately I would say that we felt quite disappointed. Which room amenities are available at Capella Singapore? I have since taken this up with the respective departments to ensure that we prevent another similar incident. Covid 19 - … We were a tad disappointed when we saw nothing in the room though they did later deliver a fruit platter, a Capella candle and three macarons :/ The stay was comfortable, I guess, until we bumped into another couple who had their honeymoon stay here for two nights. I'm sure the team will be very heartened to hear about your praises, especially Kalai, Murni and Aunty Hoon! It’s really not about the material items but more of the fact that there was a difference in the service treatment that made us question - is our honeymoon any less special?? more. Claim your listing for free to respond to reviews, update your profile and much more. Capella Singapore, Sentosa Island: 2,392 Hotel Reviews, 3,223 traveller photos, and great deals for Capella Singapore, ranked #2 of 17 hotels in Sentosa Island and rated 4.5 of 5 at Tripadvisor Does Capella Singapore have an airport shuttle? The hotel is also 10-15 minutes drive away from Singapore's bustling business and shopping districts. We have since addressed the points highlighted with the respective sections to prevent a similar recurrence to you or any other guests. Yet, when the other couple assisted to ask for late checkout till 2:30pm for us, the late checkout was miraculously approved. Capella Singapore, Sentosa Island: See 2,381 traveller reviews, 3,222 user photos and best deals for Capella Singapore, ranked #2 of 17 Sentosa Island hotels, rated 4.5 of 5 at Tripadvisor. Are any cleaning services offered at Capella Singapore? Despite the current strict pandemic measures in place, we had such a great time. Special mention to our housekeeper Luca, for keeping our room clean. We certainly hope that the regrettable experiences will not deter you from returning to Capella Singapore and that you will allow us another opportunity to be of service to you and your partner and display not only the corrective measures we have taken but also the warm and friendly service for which we have become renown for. Book Capella Singapore, Sentosa Island on Tripadvisor: See 2,412 traveller reviews, 3,247 photos, and cheap rates for Capella Singapore, ranked #2 of 17 hotels in … This is the kind of service that sets Capella apart from other hotel brands! I thanked you for your suggestion and definitely am looking forward to welcoming you back to our hotel soon! Warm Regards, Fernando Gibaja General Manager Capella Singapore. It was our pleasure to host you and your partner, and I'm very pleased to hear that we've exceeded your expectations. Nearby attractions include Fort Siloso (0.3 miles), Floating Bridge at Siloso Beach (0.2 miles), and HydroDash (0.2 miles). They even noticed that my mom was feeling cold so they offered her hot drinks & offered her a shawl. If it were a normal stay, I would say the standards at Capella are definitely a cut above the rest. Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. Due to the trave restriction, this year we decided to celebrate the birthday in Singapore. We have done multiple staycations in Singapore through 2020 due to the lack of travel and Capella has got to be our best staycation of 2020. Business capella singapore review leisure or family holidays the beach our next speical occasion place, had. Back to Capella Singapore, is quiet and relaxed an inspiring natural setting while providing access. 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