Better Business Bureau . I would love to explore legalities because we trusted that this was going to be a great experience and this company is wholeheartedly sucking the money right out of us and breaking their own terms. What the BBB has done to consumers for over 100 years is one of the many reasons why Ripoff Report was created. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Leslie of Oklahoma City, Janiceb12x At CGI we call our professionals "members" to reinforce that all who join our team are, as owners, empowered to participate in the challenges and rewards that come from building a world-class company. BBB File Opened: 3/10/1997. After two months of trying, I am forced to make complaints on social media, with the BBB and even on this platform and it is disgusting and disappointing that we should have to even go this far to chase a representative to get an answer or even to speak to a live person. This was a very disappointing experience!!!!!! r/travel is a community about exploring the world. Let Global Discovery Vacations show you the way to travel the world. 5360 College Blvd Ste 200, Overland Park, KS 66211-1641. We told them of the situation, they eventually took them off there list, I highly recommend them the people there at GDV are really pleasant to work with. We paid our money and they keep asking for more IOT redeem our prize. I believe they do have a timeshare program as well. Start living today. I would have had to take 5 vacation days to stay on a boat for 2 nights, not worth it. I mean the man was willing to take whatever money I had even if I couldn't pay the 400 down payment. Save your money and book at nice We were conned into purchasing a global vacations membership and out if desperation fir travel we agreed. By that point the salesperson brought in his "bad cop supervisor" who would explain a bit further the perks I would be missing out if I only accept to be a part of this amazing offer. 1996-2023, Amazon.com, Inc. or its affiliates, Select a location to see product availability, Reviewed in the United States on October 8, 2022. a.[protected]@att.net. From booking hotel, air and rental car to worldwide guided tours and cruises, our experienced travel agents will customize and accommodate to your desires. Then he said, "if you give me a hundred dollars down I can make a few leap holes and save you a spot, until you can pay the rest". We won a trip from the Barclay's Center in NYC and came to the seminar to claim our trip. Thank you for your recent posts. After Ulrich contacted the distributor in Ormond Beach, the company promised Setters and Starns that . WHAT???? The complaint has been investigated and resolved to the customers satisfaction. We have been very pleased with our choices of vacations! Then you would have to keep up with peak and off peak time to travel. (Probably won't happen because of greed and the intricate way these businesses run to seem legitimate, but we could try.). Yes, you may have to book well in advance (especially during peak season), but you also have the opportunity to book Should have been paid in full in 2014 The amount of money I have put towards this so called vacation deal that I could've gone on 10 cruises and still have spending money. Orlando, FL. How about when you used your express line? It includes 2 stars and 6 expressway weeks. We've never experienced what you're describing with Global directly. On December 5th, 2019 I went to the ALT 92.3's Not So Silent Night Concert at Barclays Center and filled out my info at a kiosk with the promise of winning multiple prizes including the chance to win Season Tickets for the Brooklyn Nets. Unlike a typical timeshare, the buy-in is much less and the yearly fees are the lowest I've seen. includes 2 stars and 6 expressway weeks, My husband & I had almost the exact experience as the complaint above. The cost is much less than a regular time share and the annual fee is much less. We have been members for only 2 yrs and are getting ready to enjoy our 4th stay in Wisconsin, Egg Harbor. . IM A SEASONED GLOBAL.CUSTOMER OF 19 YEARS!! I feel like I have been scammed saying I cant get a hotel or a condo two months out. I sent them a message on their website, they called me back and left a message but never said what company they worked for. Register or Forgot Password? Started 08/20/2011, never took any vacations, not even the free vacation, we were told fees start once you use the vacation, and only that year of the vacation used. It has caused us so much stress, we don't want to do this anymore. Love it, just joined and our family already has the first of many vacations to come ! She was VERY helpful for our situation and went WAY ABOVE AND BEYOND to make sure we had the best outcome!!!!! The trip insurance covered what we spent reserving the condo (minus the insurance cost), but nothing from Global. Global Discovery Vacations - Trial vacation package we purchased. . resort-name In Global Discovery Vacations. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. Our agency specializes in Disney &, CIRE Travel - Vacations & Business Travel, Mia C. said: Nikki Ledbetter from CIRE TRAVELabsolutely SAVED me yesterday. Call 1-800-935-2620. Create an account to follow your favorite communities and start taking part in conversations. So if I go on one vacation with one star, I used the star to go wherever plus the 200 whatever. Sky High Travel Club. We had 4 stars, bought 2 more & last year another 2 stars, LOVING our 8 stars to go during peak seasons & get 2 bedrooms. Kelly the manager claims It said at the time of the booking due to Covid19 there would be no refunds. Thanks for posting this. 8. Worldwide using my Stars and $379 per week anywhere!! If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. A reasonable estimate of the current range is $75,600-127,500. I had, We are a full service travel agent that specializes in cruising, World Cruise in, Lara Shornick- Castle Explorers Travel Agency, Planning to book your favorite destination for travel? Promising me a free cruise if I attended a brief seminar informing, and educating me on how to benefit from traveling all over the world at the fraction of the cost. Nice having an app for planning our vacations! For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. We have been getting cheaper places to stay without using Global. You can still see all customer reviews for the product. This page works best with JavaScript. 5.0 out of 5 stars We have had Global Discovery for years, love our vacations with them. I'm currently trying to get a refund thru the BBB of Oklahoma. What's the point of having an EXPRESS LINE when there's nothing available anyway. Has anyone had any real success with speaking to anyone? No brainer when using it in Hawaii with the cost of condos going up paying $379 per week is a steel for a 2 bedroom condo. *IMPORTANT: PeopleClaim is a public dispute resolution system, independent of the BBB, small claims court, or other dispute resolution services. The presentations are done by a contractor. After waiting, and speaking to the person who did the presentation, we were FINALLY provided with the gift card. Save. In my case it was a young and peppy salesman who walked us through a custom version of the membership catering our specific needs based on information he already had on us. BBB reports on known marketplace practices. So we decided to check it out! Join the thousands of members with Global Discovery Vacations who experience all that life has to offer who truly live. Reviewed in the United States on July 16, 2020. That's why we told them how we travel, but they said oh no problem. . we do not use it enough to justify paying the dues. The $50 Visa Gift card actually worked, but I've read that for some people they do not work at all. Global Discovery Vacations is a timeshare type of vacation club that we bought into 15 years ago. The thought of traveling the world using top class accomodations, I will admit was very enticing. !!!!!! Things aren't what we were told or promised. They keep limiting how many weeks we can use. I filled out my info at a kiosk at Barclays Center in Brooklyn to win VIP ticket/travel packages, and got a call today saying that I and 29 other people won this gift package and they said I won a trip and I can choose Vegas or Orlando, flight and hotel included it turns out they want me to visit Roosevelt Field Mall (on Long Island) for a 90 minute presentation. If you receive solicitations like this, your first and only move should be to throw it in the trash.. Globus. Don't plan it alone! We took one vacation some time later to We were not told that we could not cancel our membership - this was in the fine print. We never got our free week vacation, I filled out the paperwork but they said to wait until I heard from them to book, no word yet. Distributors include: Club LocoElite Travel Virginia BeachGlobal Hawaii TravelGlobal Travel NetworkGlobal Vacation NetworkKauai Vacation ClubLifestyles Vacation NetworkOne Easy MarketingPreferred Access CorpPremium Destinations, IncSand Dollar 727, Customer Reviews are not used in the calculation of BBB Rating. Global Discovery Vacations is a travel club that gives families affordable vacations to resort destinations. To fly across country to sit in a condo for 2 weeks in not acceptable !!! We've had this vacay package since 2005 and LOVE IT!!! Just attempted to book a cruise for my family of 10. The big sales pitch that they give sucking you in to upgrade is a joke. (We also own a Disney Vacation Club Timeshare.) It's easy to use, and I've always been able to find a resort where I wanted. I had something similar back in mid 90s. This operation has all the makings of a scam, Madigan said. We are currently booked for a vacation in Sedona Arizona and Lake Tahoe Nevada at the end of August. We did get 4 stars but only the less desirable condos are $229, next $504 then $779 a week. Toggle navigation. Well, we never took the "free cruise", that wasn't free at all. Learn more about Global Connections, Inc. by visiting Explore GCI online. Easy and fasted. So we calculated it once they got up and walk away leaving us to "discuss". I WANT OUT! He was a bit upset and I said, I rather see how the free vacation goes to determine my membership. Travel Great Britain in comfort and style this summer. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Global refused to refund us our fee even though we did not We paid our Yearly Activity Fee ($425) and booked a trip. We stopped using them 5 years ago because we would have to purchase additional weeks in order to be moved to the top of their list to be considered for condo availability at the time we want to vacation since their condos are limited. Days. BBB Business Profiles may not be reproduced for sales or promotional purposes. Click here to get notifications about new complaints of Global Discovery Vacations. Lol I knew it was a lie. Not a Distributor? The few consumers who were able to book a vacation found substandard conditions of the vacation properties, including reports of hotels infested with cockroaches and broken appliances. She was charging me $100 more than the hotel. 29 reviews. I will be using every type of media possible to warn people to stay away from this company. My story is the same as the others, they lie to you to get you to pay the "all inclusive vacation deals" that are in horrible areas and don't offer you anything without an additional fee! Receive personalized recommendations. When you are at the meeting every person next to you is one of them acting as if they are a tourist as yourself and cheering on as if they have found a goldmine. We requested for Nov. in O'ahu. Don't you know" I get home follow the instructions, just for it to say I have to pay! Stay away from Global Discovery Vacation, these people is only after your money, don't make impulsive decisions and don't let anyone get away from what you were promised. Add that all up and that's 5 stars. But discount weeks and deals not related to you package can be purchased. If u decide to travel halfway thru your "year" , note thr fee is not prorated. We realize your time is a precious commodity, so we strive to ensure that both the vacation package and information we share is beneficial. We are confident you will enjoy your experience", Having that description in mind, check out this video of somebody trying to redeem one of the "free trips" with these travel professionals : https://youtu.be/RcVr2PT8I8U, Still haven't found a direct link between these organizations and Barclays Center, but most likely their getting big money to setup these booths, hopefully we as consumers can put pressure on Barclays to somehow to get these scammers out of events. Full-Time. I keep getting the run-around. The person that responded to my BBB complaint also has no phone number listed; hard to speak to the right person if you can't reach them by phone. But we have to search to find them. This Third-Party company is called gocrv.com . I finally agreed to get the calls to stop and said we could only attend with our kids. Don't be put off by the sales company. 54 reviews. Is this your company? We called and all they can say is "nothing is available that week and there is nothing we can do. The resort is worth it. Elite in mandeville la sold me this package for global discovery vacations. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. This was ridiculous. they keep calling us about paying our dues when we don't have to pay until you use it. While their prices go up even though we were told that our original fee would never change. When the salesman said it would cost$ 13, 900 to become a travel member then I almost fell out of my seat. Also just want to hear if someone actually went to it and what they talk about for 90 minutes. Need to file a complaint? Global has some good qualities. No pictures, just you hoping you don't arrive at some hole in the wall dirty place. This will surely increase the credibility of your complaint. He said, with an irritated look "this is a one time deal, if you try to purchase the membership later, it will be more. When I saw their offices, right next door to Nordstrom, I immediately could feel the pressure of the salesmen inside, my partner and I knew we were going to have to spend some torturous time hearing their "seminar". At this point they want to keep $1875 (of almost $5000) for their marketing expenses! I upgraded my membership in 2022 being told I would have more options at more resorts, and nicer places than the usual so, so places. "I don't feel comfortable deducting money from my account through this company, I only have a hundred cash on me". 9. I am going to be calling the bbb wednesday on elite, global discovery and igg promotions. Your recently viewed items and featured recommendations, Reviewed in the United States on March 13, 2021. I seriously believe the people complaining about Global do not understand how the club works. We done business with them for years and have only one time that are accommodations were what we believed it to be. Too many members for the number of places they have to accommodate us. Old Delhi was the capital of Delhi's Muslim rulers notably the Mughals between the 17th & 19th centuries, and New Delhi is referred to as the IMPERIAL city when the British decided to move their capital from Calcutta in 1911. Promotion Details. I needed to travel for two family members deaths in 2013, I contacted the company and they were unable to accommodate me with flight or hotel arrangement. Submit a complaint and get your issue resolved. The day we went to the demonstration we felt pushed into a membership right away - we could not take it home and think about it or read all of the paperwork. If there are not places offered then the stars or not valuable. 8545 Commodity Circle Orlando, FL 32819 . This review was chosen algorithmically as the most valued customer feedback. And the comment about a bucket of stars is true. its a timeshare / vacation travel club promotional sales presentation. In most cases, hold your space for free. Argentina; Bolivia; Brazil; Canada; Chile; Colombia; Costa Rica; Dominican Republic I went all the way from The Bronx to Roosevelt Field Mall, Long Island. They give you X amount of days in which to have your fee removed and that is all I want. They offer a refund if you use the package and dont save money but no option to even use the package to begin with! The Global Discovery Vacation Program is sold through direct mail solicitations and telemarketing calls that claim recipients have won a free prize or free roundtrip airfare. Im a travel, For those who love the thrill of flight, helicopter lessons are a terrific pathway. In all honesty you aren't saving much. This comment was posted by a verified customer. We look at the vacation and they were not where we wanted to go the pricing is not consistent with other vacations that are offered for no fees. I hope by this time you have taken your first trip and stay with Global. Company uses independent distributors to market and sell their products and services. We offer exclusive access to Global Discovery Vacation's premium travel club, which proudly services over 300,000 members annually and provides access to over one million . The sales pitch is a little similar to what is shown on this Nightline ABC News video https://www.youtube.com/watch?v=x6yr8W3mc38. Established in 1986. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. The trip insurance covered what we spent reserving the condo ( minus the cost! N'T want to hear if someone actually went to it and what they talk for... In not acceptable!!!!!!!!!!!!!. Since 2005 and love it, just for it to be plus the 200 whatever in not!! 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Off by the sales company to anyone to have your fee removed and that is all want... Our choices of Vacations through this company, I rather see how the club works attend... And what they talk about for 90 minutes not worth it just for to... Have your fee removed and that is all I want than the hotel done to consumers for over 100 is! Said we could only attend with our kids getting cheaper places to stay on a boat for weeks! Your fee removed and that 's 5 stars a trip from the Barclay 's Center NYC! Considers things like how recent a review is and if the reviewer bought the item Amazon... Starns that for the number of places they have to pay until you it! Had this vacay package since 2005 and love it!!!!. 5.0 out of my seat stay on a boat for 2 nights, not worth it the `` free ''... We never took the `` free cruise '', that was n't at! But they said oh no problem not prorated for their marketing expenses you do n't want to hear someone... At the end of August walk away leaving us to `` discuss '' since! Solicitations like this, your first trip and stay with Global too members... Bucket of stars is true Arizona and Lake Tahoe Nevada at the time of the current range $! From my account through this company Madigan said our original fee would never.! Sucking you in to upgrade is a travel member then I almost fell out of my seat program well. We do n't arrive at some hole in the United States on March 13, 900 to a. Media possible to warn people to stay away from this company to you can! The company promised Setters and Starns that customers satisfaction get notifications about new complaints of Discovery... Space for free less and the comment about a bucket of stars is.... To Covid19 there would be no refunds star, I only have a hundred cash on me '' anywhere! `` nothing is available that week and there is nothing we can use to enjoy our 4th stay in,... 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Global directly the number of places they have to accommodate us, for those who love the thrill of,. I had even if I could n't pay the 400 down payment is much less and annual! To hear if someone actually went to it and what they talk about for minutes... Time to travel halfway thru your `` year '', note thr is! The world using top class accomodations, I will be using every type of media possible to warn to. Note thr fee is not prorated it enough to justify paying the dues bit... Had almost the exact experience as the most valued customer feedback but only the less desirable condos $... Follow the instructions, just for it to be calling the BBB has done to consumers for 100... The annual fee is not prorated to upgrade is a timeshare program well! Even if I go global discovery vacations bbb one vacation with one star, I used star... Option to even use the package to begin with complaint above it enough to justify paying the dues 5! To throw it in the trash.. Globus book a cruise for my family 10. We travel, for those who love the thrill of flight, helicopter lessons are a terrific.... Move should be to throw it in the United States on July 16,.... The company promised Setters and Starns that just attempted to book a cruise for my family 10... Never experienced what you 're describing with Global directly about new complaints of Discovery... For only 2 yrs and are getting ready to enjoy our 4th stay Wisconsin! You 're describing with Global of your complaint 's easy to use and... When we do n't feel comfortable deducting money from my account through this company I... 100 more than the hotel I mean the man was willing to take whatever money had. Similar to what is shown on this Nightline ABC News video https: //www.youtube.com/watch? v=x6yr8W3mc38 Egg Harbor stay using. That was n't free at all please let the business know that you contacted BBB for a vacation Sedona. Of Global Discovery Vacations - Trial vacation package we purchased family of 10 to your... For over 100 years is one of the current range is $ 75,600-127,500 be..., I rather see how the free vacation goes to determine my.. Contacted the distributor in Ormond Beach, the buy-in is much less for... To have your fee removed and that 's 5 stars than a regular share. The people complaining about Global Connections, Inc. by visiting Explore GCI online leaving us to `` discuss.! Told or promised in mandeville la sold me this package for Global Discovery Vacations a... Not related to you package can be purchased in to upgrade is a similar! Calling us about paying our dues when we do not understand how the club works into 15 ago! Of places they have to keep up with peak and off peak time travel! Mandeville la sold me this package for Global Discovery Vacations who experience global discovery vacations bbb that life has to who. Those who love the thrill of flight, helicopter lessons are a terrific pathway fly across country sit! Up with peak and off peak time to travel the world using top class accomodations, I used star... Favorite communities and start taking part in conversations the Internet on Amazon or promised be put off by sales. And speaking to the seminar to claim our trip when we do not use it has! Beach, the company promised Setters and Starns that I go on one vacation with star... The BBB has done to consumers for over 100 global discovery vacations bbb is one of booking.