GoFundMe touts its five-minute support guarantee — they promise to respond to your queries within five minutes, which is a faster response time than many rivals provide. This estimate is based upon 2 GoFundMe Customer Support salary report(s) provided by employees or estimated based upon statistical methods. Best-in-class customer support. Please keep the following in mind when contacting our team: You will know that chat is available at the time you’re contacting us if you see both of the options shown above. The more withdrawals that occur the more... Hi, I created a fundraiser and donated $*** to the fundraiser. The customer service rep on their "chat feature" talked me through the process and helped me to be successful in less than ten minutes. GetHuman can then route you to the best web information for your specific problem. GetHuman always knows the way to live chat with a company like Gofundme.com when it's available. As always, GetHuman can still help you fix your issue using our tools that guide you through just about any Gofundme.com problem you encounter with best techniques and tools that save you time. Contact our Customer Happiness team for 24/7 expert help. Unfortunately, Gofundme.com does not offer live chat as a channel for customer service at this time. Help with my Gofundme.com issue. GoFundMe reviews and Gofundme.com customer ratings for January 2021. Since live chat is not available, we strongly recommend indicating what kind of issue you are having above. Account management. Please do not report your own fundraiser in an effort to contact our team for account assistance. Money management. GoFundMe knew that one way had to be to be through customer service. Please keep in mind, the GoFundMe Help Center is filled with several articles that may have the answer you are looking for. Not only does Gofundme.com not have a live chat option, but they also don't have a phone number, which probably means that they don't have enough customer service staff to handle having live conversations with their customers. Sign into your GoFundMe account to start a new fundraiser or manage an existing fundraiser to add photos, post update messages, send thank you notes and more. Best-in-class customer support. Chat with a Live Expert I am very grateful. If you do not see the option to click “Chat Now”, please either email our team or check back after one hour to see if chat is available. Please keep sharing what you know about contacting Gofundme.com with GetHuman and keep sharing with others so we can together make customer service less frustrating. - Keywords. Please keep in mind, the GoFundMe Help Center is filled with several articles that may have the answer you are looking for. You would be hard-pressed to find a customer support team that rivals GoFundMe’s crew. Learn how to get started on your fundraising journey here. After all, explained Morgan Wood, head of customer happiness at GoFundMe, there’s a good chance that you’re somehow in a time of need if you’re using GoFundMe. You can write an email, fill out a contact form on their website www.gofundme.com, or write a letter to GoFundMe, Inc, PO Box 1329, 855 Jefferson Ave, Redwood City, California, 94063, United States. For security purposes, we can only share the account information when communicating through the email address on file. GetHuman and Gofundme.com have no relationship whatsoever. Once they become available, all verified donations held within the GoFundMe will be automatically sent at the frequency that you choose: daily, weekly, or monthly (note, some accounts created on or after May 29th, 2020 may only have the daily setting), as long as the withdrawals have been set up and verified. I don’t see the withdraw icon and I can transfer the money to my bank account I followe... Csn you please change my website link for a new one with the same story and money raise... A withdrawal occurred without my initiation!! GoFundMe will award a $500 matching grant to eligible small businesses who raise at least $500. Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! The only way to speak with anyone is via a live chat that attempts to have you "donate" $1.00 just to use the live chat service. Hello I have set up a go fund for my sister who had a stroke. If you’re writing to us regarding a fraudulent fundraiser, we recommend that you report it instead. The reason why most customers are looking to chat with Gofundme.com is because they have Recover Account, Missing Payment, Campaign Problem, Withdrawal Trouble, Reset Password and other customer service issues, but they then usually end up using other tools or information that GetHuman provides to actually resolve the problem. GoFundMe offers 6 features such as website security & privacy policies, social media presence and … Contact Gofundme customer service. Everything you need to run your campaign and make changes to your account. Doing so will cause your fundraiser to be reviewed by our team, resulting in additional delays for the fundraiser. In the last 18 months, 70,602 customers have searched for Gofundme.com live chat-based customer service and we have had to tell them the disappointing news: they don't offer customer support though chat. GoFundMe is a very popular fundraising service store which competes against other fundraising service stores like Race Roster, Indico and Sevenly. Enjoy a $1 one-week trial membership and chat with a live expert now. For personal fundraisers in select countries, you may be required to verify your account by phone. Says it doesn’t exist. GoFundMe: The most trusted online fundraising platform. You can help. My co worker set up go fund me for my husband Sean Shimohara. Click here if you're looking for a GoFundMe fundraiser. A Very Satisfied Customer Hello. Unexpected Refund From GoFundMe. I’m very happy with the service and the ability Gofundme provides. *I donated $** to Marilyn Blackwood... How can I get my money on my cash app card ive been waitting and waitting still nothing. Why did you want to chat with Gofundme.com? GoFundMe also offers a Help Center for support along with a contact form for questions. I accidentally missed a letter in my email and I didn’t even notice. Take advantage of a $1 one-week trial membership and chat with an expert now. Start a crowdfunding campaign on the site with over $10 Billion Raised. If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Welcome! Learn more about reporting a fundraiser here. Trouble Sending Beneficiary Invitation. And we generally can provide talking points and tips to speed up the conversation and get a better result. What Countries are Supported on GoFundMe? This will kick-start a review by our Trust and Safety team. You will be prompted to answer a few questions about your inquiry, and these will help us to get a better understanding of your situation. And because it is subscription-free and easy to use, more resources can go directly to serve those who really, really need help.” With live chat and 24/7 help via email, the Customer Happiness team will make sure you’re in good hands any time you contact them. Include your GoFundMe Charity account email (and the URL of your campaign if you have one) in your message when you contact us, so we can look up your account right away. Recent recommendations regarding this business are as follows: "Don't give up, just keep trying", … The overall rating of the company is 1.8 and consumers are mostly dissatisfied.. ... She has Diffuse Anoxic Traumatic Brain Injury and will have to live with that for the rest of her life. You'll need to fill out the GoFundMe eligibility form to be considered for the grant. If you are writing on behalf of someone else, please include their email address or ask that person to reach out to us directly. You would be hard-pressed to find a customer support team that rivals GoFundMe’s crew. Read our guarantee! First: share to improve GetHuman-momoabdi's odds ... we partner with a US-based company with live tech support experts available 24/7. Customer Support salaries at GoFundMe can range from $42,751-$57,210. We are not able to offer phone support and do not have a support phone number, but we’re ready to assist you through email and live chat. Easy social sharing When I set up the GoFundMe fundraiser I was distraught and tired from lack of sleep for several days. The company aims for a lightning-fast first response time (FRT)—a promise it makes on its home page. Our team is here to help you! There is nobody to speak with directly at GoFundMe. It's hard to tell if companies like Gofundme.com offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. You will need to make sure that you use a phone number in the same country that you created the fundraiser in. Rating: GoodGoFundMe doesn’t list a phone number to call for immediate support, but it does provide a contact form for getting in touch with customer service. Their customer service is top-notch. Not only does Gofundme.com not have a live chat option, but they also don't have a phone number, which probably means that they don't have enough customer service staff to handle having live conversations with their customers. First: share to improve GetHuman3395108's odds ... we partner with a US-based company with live tech support experts available 24/7. Also, we partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Please help us build better tools and information for consumers like you by sharing! Chat with a Live Expert. I was overcharged on my credit card for a donation. Gofundme was first mentioned on PissedConsumer on Sep 19, 2015 and since then this brand received 321 reviews.. Gofundme ranks 238 of 1872 in Financial Services category. Chat with a Live Expert. Since Gofundme.com does not have a customer service phone number, and because they also don't have live chat as an option, you probably are going to have to end up filling out a form and then conversing with Gofundme.com over email or a slower medium. #1 Fundraising platform More people start fundraisers on GoFundMe than on any other platform. - Keywords: "How do I close my GoFundMe fundraiser?" Please let us know so we can keep sharing the best possible information with other customers. Getting started. Sharing is what powers GetHuman's free customer service contact information and tools. There is only 1 way to get customer help from them. Our team is here to help you! This will kick-start a review by our Trust and Safety team. When I try to share I am told there is no campaign for my brother, but there is. Help with my Gofundme.com issue. GetHuman-momoabdi's customer service issue with Gofundme.com from August 2019. In their five years at the helm they have now won three successive excellence awards from Hotels Combined, which are based on customer … On your fundraising journey here GoFundMe also offers a help Center is filled with several articles that have... The same country that you created the fundraiser in to improve GetHuman-momoabdi 's odds... we partner with a expert... Customer support team that rivals GoFundMe ’ s no live chat is not available, we recommend that you it... Your fundraiser to be through customer service ; wanted to build their new little on... May have the answer you are having above have the answer you are managing your.! 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