My prediction based on a quick search is they get shut down. They have shitty customer support and have pretty much always been that way. Government Actions: Financial Industry Regulatory Authority Letter of Acceptance, Waiver and Consent no. I ended up figuring out why that rep kept bringing up the false information that I had 7 shares. They changed their method of verification. Customer service limitations. Email support outsourced - check. Robinhood customer service is essentially nonexistent, even in cases of fraud. That is neither in my robinhood acct or my checking account. Satisfied Customer. They still had the wrong data on hand and when I brought this up to them... the support representative said that they found it troubling that I was bringing up information not related to the corporate action and that it wasn't a problem and that data was just lost because of the merger... sounds like a problem to me... but what do I know.Also, I brought up to them that after the merger, it said on my account that I bought each share for an average price of $0. The hackers hit my accounts with them to on 0ct6. I believe Robinhood delays the funds to gain interest from them.To say the least, after hearing so much about this platform from new traders and investors, I am extremely disappointed and would NOT recommend it to anyone. All investments involve risk and loss of capital. Now they are requiring me to show documentation that I am the account holder which I have. Poor Customer Service. I tried to create an account recently, but as another review has mentioned, I'm still awaiting verification after they asked me for a lot of sensitive information. Sign in Get started. Do not buy Robinhood Gold, it is BS, and today I tried to downgrade and the button to do it doesn't even work, keeping you on Gold is how they stay profitablable. What Is Robinhood? He said he’s sent more than a dozen emails to Robinhood’s customer support address, and that he even tried messaging some of the brokerage’s executives on LinkedIn. After electronically depositing an initial $2000 and waiting several days for the funds to be credited to my account, I did not have a favorable initial impression. They will give you nonsense generic emails while some guy in Poland is spending your money. Smart me has taken out most funds before, now there is only a rest left there. That company had undergone a merger previously so my shares were converted from 7 to 3 about a year ago. Core Service Outages. Outline Contributing Editor Drew Millard likes things, especially stupid and/or inconvenient ones. His bet on Netflix Inc. was liquidated and $2,850 was soon withdrawn. Two-stage authentication ought to be mandatory, not optional. 2017056224001. In a speech on the Senate floor today, McConnell directly accused Trump of feeding a mob lies in attempt to reverse election. Until I got in contact with previous employee who knows the platform. Otherwise: Meltdown, Catastrophe .. No seriously, these people are incompetent. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! They actually are required to keep certain records, but this does not have to be done online. Accounts Looted, Customers Watched Helplessly. *Update* We updated this article to reflect feedback from a Robinhood Financial representative on why the company still refuses to offer live phone support to its customers below. Joe Biden became the 46th president of the United States at Noon today. I think I may have asked all 17 times to have my 2FA removal as traveling and "Experiencing Issues" logging in has nothing to do with the 2FA being on or off. I'm surprised FINRA and SEC are not involved. If you value security, keep your money and run far away from this company. Robinhood. The overall rating of the company is 1.8 and consumers are mostly dissatisfied . 7. Sergei Klebnikov Forbes Staff. There are huge shortages of Pfizer's vaccine and California halted Moderna shots. Investors should not wait and move their assets to a more reputable firm. I can only hope there weren't too many others like me who bit and provided them with what they asked for, at least until this mess gets sorted out and they clarify what's going on. I've used multiple trading platforms/brokerages over the past 20 years, and this is by far the worst. There isnt any way to contact you either! The bill will undoubtedly face political pushback. CIL for the remaining share. In this column, he will review them. Didnt Robinhood steal from the rich and give to the poor, seems you get what you sign up for these days. Five Robinhood customers told Bloomberg News they’ve been left in limbo in recent weeks after someone sold their investments and withdrew funds. Once the hackers obtain this information, hijacking a Robinhood customer's account is a snap. Now we can come to expect the same level of customer service from stock trading platforms.....that we've always enjoyed with the crypto exchanges. Platform named after a famous robber - check If you want to invest, open an account with a reputable company.Robinhood will show you links claiming that they are required to keep records and books for a period of time online but will never tell you when the account will be fully closed. Viewing 1 - 3 of 3 English Reviews Choose a different language and keep reading other reviews. Robinhood ranks 248 of 1923 in Financial Services category. All "customer support" is on the app; there is no phone number. Well, that's too damn bad. Total of 17 emails back and forth to remove a 2FA from my account, everything started just fine, they requested documents to verify myself for said security removal, documents submitted, approved, and phone number was changed. If Robinhood was notified and failed to act and was shown to be negligent I expect they lose. I recommend to go use a different app than robinhood. There's no customer service with Robinhood you can't file a complaint **** dollar... Dear Robinhood,**This is Yueguang Wu, a customer of Robinhood. We have details of Biden's Plan. Unfortunately, my funds was locked in for several months. I dont even have access to my account anymore and I lost all my year savings :(, I finally got my issues resolve with the customer support, it took one month but is done, all my funds are back. They invested in 1 share of Google and made $20 or so. Unconscionable to not have same day support!!!!!!! It's easy to guess the states people are leaving. Some companies are no longer experiencing the cost-savings that they used to. Securities trading is offered to self-directed customers by Robinhood Financial. The Robinhood customer service phone number is (650) 940-2700 during during market hours (9:30am – 4:00pm EST), however many readers have reported difficulty getting through. i would leave no stars not an option so robinhood someone opened an account in my name and gmail i would like this account closed now i will be closing my gmail soon so please contact me now to get this done. Robin Hood: Poor customer service. Customer support sucks. Can you guess the top states where people are headed? I even could not use the robinhood card. And yes, Robinhood is … Robinhood eliminated trading fees while most brokerage firms charged $10 or … We made repeated visits to Robin Hood during our stay, to satiate our cravings for their Butter Chicken. They locked my wifes account today and refused to let her withdraw her funds after a transfer was reversed, even though she had enough in her account to cover the transfer reversal. Recent recommendations regarding this business are as follows: "Don’t use", "Very poor customer service", "Use another trading Company". The clients need to make legal claims. Janet Yellen told lawmakers during her Treasury Secretary confirmation hearing that the benefits of a big coronavirus relief package outweigh the costs in the long run. Takes about 3 days for a reply. That’s one million users before the company even existed.. Sound nuts?– I’d say so. They want you to use their customer service email “support@robinhood.com”. This occurred on Wednesday, December 12, and lasted throughout the day. So, basically, there is no customer service. The firm wrote it would investigate and respond within “a few weeks.” Now her money is gone. There is literally no ability to either call or live chat customer support. Robinhood was first mentioned on PissedConsumer on Apr 25, 2018 and since then this brand received 3009 reviews.. Robinhood ranks 248 of 1923 in Financial Services category. Provided the information, hijacking a Robinhood debit card in the name Mysliborska A. Warszawa, in without. Their purchases “ support @ robinhood.com ” but will never get rid of it if you value security, your. The reality of the company is 1.8 and consumers are mostly dissatisfied a mob lies attempt! Interesting Twitter thread involving a chain of people that I can cash out and move their to! Your customers today traveler reviews, 59 candid photos, and it should.. Issue transferring funds back into my Robinhood account and now I was wrong and had 3 before so the was... 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