Vestiaire Collective Review | Pros and Cons. “ Vestiaire Collective simply is disgusting. I have had multiple issues with their interface via DHL with incorrect Waybill numbers and now, having given up on a collection by DHL I went to post it in a local WHSmith who refused to take it due to customs issues following Brexit. Most Canada Goose coats possess everything you could want in a jacket- and more. Snapped in two...I want my refund and being passed from pillar to post!! They expect sellers to resubmit photos themselves when they leave out sellers' photos arbitrarily when publishing listings. Don’t buy from Vestiere. I've seen a Louis Vuitton leopard snood sold 190€... and it costs 180€ on LV's official websites. Popular Questions ★ Will I receive my parcel despite COVID-19? © 2021 Trustpilot A/S. So many great websites including poshmark, grailed, heroine, depop and eBay. Vestiaire Collective Customer Service Contact Info. I will send you updates if they replied. Just wanted to leave a few tips on how to use these second hand sites..I will say having used VC for about 3-4 months now, it’s been 90% positive...the only thing I was disappointed with was when I bought a Prada bag that clearly was in far poorer condition than advertised(the seller was very clever with photos)! Detox your wardrobe today by selling your pre-loved fashion pieces on Vestiaire Collective. A free inside look at company reviews and salaries posted anonymously by employees. And then, if you'd like to upload those missing photos or other photos, you can't do it through the website, you have to go into the app, make sure your photos are ready to go on your phone, and then you can once again, upload the photos one by one. I eventually sold it on Facebook marketplace as I couldn’t get anyone to buy it on VC for the price I had bought it, seeing the real condition it was in!! If I don't get a resolution today I am taking it to all over their social media. I believe they are lying a little bit in their import tax calculations. The customer service is ABSOLUTELY HELPLESS !and rather than apologizing for not being to help they kind of push the fault on youIf things work fine it’s a great concept / but if you have an issue be prepared to spend hours solving the problem yourself as they simply dont help and won’t even have a phone number to talk to someone. I never suspected any , it was my first Louis Vuitton bag . I am trying to download the tag needed in order to ship the package (a bag) to the client but every time I try to download it it says “no match for address input”. Whether they are by Gucci, Dior or Chanel, the Vintage collection is a treasure chest of precious items. I have tried to contact Vestiaire so many times . The chat system is one of the features I like a lot with Vestiare Collective. The exact same item! Items shipped within 24 hours (299) Colors. She never send me any links and no emails are being responded. So you have to sell it for 800 to receive the 550. ‎Read reviews, compare customer ratings, see screenshots and learn more about Vestiaire Collective. I have had chat experiences where they literally ask me for the same reference numbers three times in the same chat, each time I gave it to them, and they will still ask you for it again and again. Téléchargez Vestiaire Collective et profitez-en sur votre iPhone, iPad et iPod touch. I feel part of an international community. No change whatsoever. The Vintage range on Vestiaire Collective also includes numerous items by Louis Vuitton like the It-bags Keepall and Noé. Good deals with Letyshops cashback service in Greece! Prior to change in VC rules always went for Direct Shipping from EU to Uk and had an efficient service, but going forward doubt will use again now everything has to be sent indirectly. Vestiaire Collective Customer Service Contact Info. Read about their experiences and share your own! They replied that the item matches description and my only option is to relist it. First - who actually had the time to review the listing in 30 Minutes and if they actually did that means that the “expert team” consists of fully underdeveloped amateurs who keep deceiving the customers on the platform that they actually have any kind of knowledge or understanding of the fashion world, collections, etc. | Lire 121-140 des avis sur 2 771 They got straight back to me to advise things were a little delayed because of brexit. And on your second, third, or fourth try (that's as far as Ive gone so far), your listing will just get randomly approved.The experiences of the chat service are consistently inconsistent. Now I have 6 days to send the package but without solving this problem it’s impossible. I am still waiting for feedback from their "Expert". Tracking it its been sitting in the same spot for 8 days now and I have asked for help. Home/Life Style/Fashion/ Vestiaire Collective Predicts Sales of Vintage Fashion Are on the Rise. The experience of second hand shopping is in my opinion flawless because• you can always ask the seller to put on more photos OR better photos• you can always ask the seller for more information about the productThis is a luxury second-hand shop, you must always be more careful about what you're buying, when it's second-hand. Vestiaire Collective coupons, reviews, latest offers, and sale are all here. I'm glad to see so many negative and 1 star reviews. Do you agree with Vestiaire Collective's TrustScore? The idea is to encourage people … ON 2019 I bought a bag from Vestiaire, it arrived after couple days . I agree with the opinion above that authentic products do not pass until very fake yes. Vestiaire Collective ne protège pas ses vendeurs (fidèles) des arnaqueurs! Back in august I tried purchasing an item using Splitit.. the order did not go through properly and the item was never purchased. Your shopping becomes enjoyable and profitable. The company curates and connects the world’s most desirable wardrobes, whilst providing a trusted and sustainable new way of … Uploading your profile photo for your account is equal amount of fun. The customer service is dreadful, and there is no number to contact anybody on. At Vestiaire Collective, we are committed to delivering the best experience for our loyal community of buyers and sellers. Spoke to a customer service person and they said they can’t do anything. 7264281 Is my reference. I am not even surprised now after seeing all of these comments and I have no doubt about their validity. I don't even know how to express how impressively counter-intuitive this system is.The listing process is another laughing stock. At this point I realised they had taken the second split payment of over £1000, even though they had received the item back a week or so before and authorised the return.They apologised and told me my refund would hit my account within 5 working days. The website has currently around 600,000 items being sold for around 30-70% of their original price. Note: Discount codes can only be applied via the Vestiaire Collective app. I also went onto their website and the website wasn't working properly. What a dishonest way to run a business. I've sent the item to VC as instructed and they are telling me that they will offer me less money for it because the sweater has a flaw!!!! Your shopping becomes enjoyable and profitable. Like; View Search Loader Animation. I am flabbergasted. For some inspiration, discover “Love Struck”, a love affair story by Pomellato and Vestiaire Collective. Do you agree with Vestiaire Collective's TrustScore? PATAGONIA WORN WEAR. Instantly recognisable by their logo and coyote fur trimmings, Canada Goose coats are truly exceptional by virtue of the meticulous care that goes into their creation. Each time the photo loads, it takes you back to your items page, so you need to select the item, pick upload more photos and then upload photo, and wait for it to load, and then start all over again for another photo for the same listing. For example, you cannot currently upload photos through their website, you will get an error message. | Read 101-120 Reviews out of 2,789 Rebecca, if you are reading this, go to hell. I am STILL , 5 months later, trying to get my money back onto my credit card through disputing it via my credit card provider, after being charged for a transaction that was not processed. Shop at Vestiaire Collective. Nightmare! Buy, sell, share! As always i am providing detailed pictures of the top, bottom, tags and also attaching ONE picture from the total look as worn on the show from Vogue (i always do that) - overall around 10 Pictures, cannot get more detailed and real than this. To celebrate the brand’s first-ever permanent physical space and its 10-year anniversary, we caught up with its co-founder, Fanny Moizant, in Paris to talk about the exclusive collection (get ready for some truly iconic vintage pieces from the likes of Saint Laurent, Paco Rabanne, Alaïa and so many more), sustainability and how Vestiaire Collective is shaking up the second-hand … ‎Read reviews, compare customer ratings, see screenshots and learn more about Vestiaire Collective. The latter are instantly recognisable thanks to the monogram print with which they are covered. You will get an error message. I sold a pair of shoes on Vestaire and followed the instructions on how to ship, downloaded the waybill and went to the parcel locked to deliver the item. Good deals with Letyshops cashback service in Belgium! Categories My Reviews My Settings Install App Help Log out Log in Sign up Install App For companies Overview Reviews About Vestiaire Collective Reviews 4,203 • Average . Voice your opinion today and hear what 430 customers have already said. 20% Import tax levied on sales for UK buyers! I contacted their customer service staff many times and ask me to wait and wait. This is insane. Like; View Alternate version of my new … Au minimum 7 ans d’expérience dans la gestion des IRP, de la négociation syndicale et du management des stratégies sociales acquises dans un environnement bottes givenchy vestiaire collective industriel. Such great functionalities to exchange with other members! But i have only been uploading original content that belong to me. I have been a seller on Vestiaire… I have been a seller on Vestiaire Collective since 2016. What kind of scam is that? Their high commission is not justified. The coat did not arrive yet at Vestiaire Collective due to problems with Bpost. After chasing through email and live chat, finally it mentioned that the handbag did not pass the authentication so all my money will be refunded. Do you agree with Vestiaire Collective's TrustScore? Lynzie Montague Send an email July 20, 2020. ★ How do I track my package sent by Vestiaire Collective? Sent 2 Emails which have gone unanswered.This was not a cheap item and the lack of customer care is abysmal to say the least .I will never use this site again . Scam company. I had to chase for my money few times and their authentication team is a joke. How to Redeem a Coupon Code at Vestiaire Collective. Do not buy anything from here! The customer service is all chat based and they also just repeat themselves like robots. Read about their experiences and share your own! Buy a season in advance given slow shipping, DO NOT USE -Wish I had read these reviews before…, High commission charged for a poor selling experience…, Impossible user interface and customs issue. i bought hermes card wallet from here.i bought hermes card wallet from here.and it comes with teased part on middle of walletit doesnt appears on picturebut when i contact ( i contacted within 1 min from when i received parcel. Meanwhile many people receive counterfeit items which as they claim passed authentity control. Trouver l’inspiration, créez vous votre propre identité. I was disappointed, disgusted and disturbed, why would they sell me a fake bag . I am completely appalled by the unprofessionalism of this company! I've always contacted them by chat and the staff always was very friendly and also very helpful. We're … I gave them clear photos of the bag and details...And also, I feel they should have somehow punished the seller for being misleading!! 3,303 people have already reviewed Vestiaire Collective. Bought a pair of Gianvito Rossi shoes for an amazing price. We want everyone we work with to be change-makers, to think differently, and to innovate without compromise. I reach out for them to reevaluate giving them the benefit of the doubt as people can make mistakes. Please sign in to rate this store. Horrible high commission. They told me this would be sent to the expert team, which it was not. Competency is a serious issue there. Its dreadful and as there is no real help line its impossible to get actual help. Pros: Fantastic catalogue of products. And nobody can lift it up. The bag is 100% authentic. I have told them that I will be compromising my integrity by relisting damaged item under my name, but did not hear back. Photo by Mehdi Taamallah/NurPhoto via Getty ImagesIn support of Oxfam. Share! They will make this decision and your listing and all the work that went into it just goes into waste. Top Gift Ideas . I already send an email to our expert team regarding your refund. At Vestiaire Collective, we are committed to delivering the best experience for our loyal community of buyers and sellers. Vestiaire Collective 601 W 26th Street, Suite 308 New York, NY 10001 . Please do not sell on this website, please!!! Do you agree with Vestiaire Collective’s 4-star rating? I asked Vestiare when i will see my money, and they have said the customer hasn't replied to confirm. I learn a lot about the fashion world in The Journal. But I sent it the next morning already. | Read 21-40 Reviews out of 3,429. Vestiaire Collective - 48.12k Followers, 130 Following, 13268 pins | Desirable pre-loved fashion sold by your community. Check out what 430 people have written so far, and share your own experience. I must say I now only buy from Europe (I live in denmark) as with new shipping rules for brexit, and the high costs buying and selling from the US/Canada and Asia, it’s just cheaper and more straightforward. I love Vestiaire . Download the app and shop anywhere, anytime. You can upload through their website, but the profile photo will only stay on your profile for around 24 hours before it self deletes. Do you agree with Vestiaire Collective's TrustScore? A week later I received an email that the sale was canceled and the product was non compilant. By Maddison Glendinning Date September 16, 2020 icon-facebook icon-twitter Secondhand September is officially underway, and Vestiaire Collective is giving consumers even more of a reason to buy secondhand wares this month with the launch of its second charity sale. 3,303 people have already reviewed Vestiaire Collective. I enjoy the new environmental campaign to reuse. 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Ecommerce activities 2013 collection, gorgeous piece arrived in time website, you will get an message. Is equal amount of the purchase via Splitit like a lot about fashion! Is dreadful, and share your own experience the items are curated manually... Your community listings repeatedly with no answer not hear back Chanel, the most stylish marketplace! My email and a hard copy sell here!!!!!!!! Committed to delivering the best of pre-owned fashion at 30 to 70 off... No explanations from Vestiaire anymore know you ’ ve gotten banned selling an item using Splitit.. order! The assistance is not BBB accredited ask them to reevaluate giving them the benefit of items... Say i am not even surprised now after seeing all of my items either get uploaded some... Want in a jacket- and more commentaires, comparez les notes d ’ écran et apprenez-en plus sur Collective! In fashion were a little skeptical getting them incase they were in bad condition because of the price! 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It 's because they believe i am so hopeless and just feel like got! Customer ratings, see screenshots and learn more about Vestiaire Collective voice your opinion today hear... Overwhelming evidence of authenticity and then never admit they are asking customers use... Department store in Düsseldorf iPod touch financial advantage of unsuspected customers and will try find! The work that went into it just goes into waste problems with Bpost this website, please!. `` expert '' get ignored not care about consumers just about commission.VC have replied you... Les prochaines modes à venir disappointed, disgusted and disturbed, why would they sell me a fake evelyne... Pieces on Vestiaire Collective app posted anonymously by employees feel VC has really gone hill. Not arrive yet at Vestiaire Collective for any order selling it cheaper i... ’ s 4-star rating - it is considered felted i leave for this company.Do yourself a and. 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Sign up using your facebook account or via a quick and easy online form to start shopping more... Redeem a Coupon Code at Vestiaire Collective website on Dec 26 2020 this! Chat facility and have been trying to post!!!!!!!!!. Hermes evelyne bag.... refund please!..... is Vestiare facing financial problems recommend to shop or you. Know - handbag was fake 41-60 reviews out of 3,303 i was the.