Ordered four fish. Regardless of level of experience, we always recommend quarantining any new arrivals. Two more weeks pass, in which I watch the pandas go in and out of stock on the website, and still nothing. This cutting-edge facility is also home to our popular Diver's Den WYSIWYG (What-You-See-Is-What-You-Get) Store where you can shop online for one-of-a-kind Marine and Freshwater Fish; Aquacultured Corals; Clams, LPS Corals;
Is this your company? Has anyone ever ordered fish or plants from here? 1,015. Review score. The products cost me approx $20.00. Over the past year, we've found an average of 0.6 discount codes per month for SweetPaw. Diseased, they had to have seen it before shipping. It is a shame.. cause I always thought they had great products, quality and good warranty. Ensure that both pectoral and pelvic fins are the same size and shape, although Koi can have different shapes and sizes of pectoral fins in particular, both should be the same regardless of the shape or size.Also check that the upper and lower lobes of the tail fins are the same size and not damaged or frayed. Through great effort on his part I was sent replacements for the fish that did not survive due to shipping issue. I have 5 aquariums representing different ecosystems including live plants. i trust saltwaterfish.com way more than liveaquaria, i have only had good experiences with them great prices, selection, and service. It's getting cold, so I'd like to have a rough idea when they are shipped. 2nd fish died. Live Aquaria it is! This email was sent February 24, 2023 2:03pm. I decided to try one more time and guess what yet again. 1 arrived alive and the bag smelled like death and sewage. Has been my go to place. Both my fish died within a hour. Also bought five Ryukins for my tank. We were fortunate enough to visit LiveAquaria in Rhinelander Wisconsin this time last year and featured a complete tour of the facility where they quarantine their fish and condition a vast collection of corals. Want to grow your business and reach a wider audience? We will look into this to ensure that's the case and reach out to you to resolve your unsatisfactory ordering experience. Like Reply. I even got one who arrived with one fin. Shop LiveAquaria for one of the largest selections of captive-bred and aquacultured aquatic life in the industry. It was a absolute terrible experience buying from liveaquaria.com, Tip for consumers:buy from another website or a local fish store don't let live aquaria take your money and put you under a bunch of stress its not worth it, Products used:I bought 3 fish and some shrimp only received 2 fish and there customer service is super slow and rude. Don't have available "in stock" marine fish. Coupon used: 0 times Sale & Clearance: up to 10% Off at butterflyplace-ma.com. I waited the allotted 2 weeks before reaching out, at which point my old order was cancelled and a new order created, waiving the shipping and boxing fees, but I was told I'd need to wait for stock to replenish. Tip for consumers:Please do not buy from this company UNLESS you have a separate quarantine tank. We appreciate your trust and loyalty to LiveAquaria!Cindy S. Kinda been a random level of quality each time i order from here, but this last time they seemed to get it together for the most part. fishrule101 Jul 29, 2008 #4 O think the won't cuase the shipping might be to long for the fish to live and it will get very stressed. Last review for liveaquaria because I will nevaaa buy from them again.The fish came from 3 different placesok that's fine but out of the 4 boxes I got one had my Convic Tang. Joined Mar 31, 2019 Messages 249 We are equally concerned with the amount of losses that have occurred with your recent purchases. I've ordered multiple times and it's always been a pleasure. To create a natural-looking garden aquarium, add a diverse variety of plant species. I am posting pictures of my invoices and my tank as proof that what I am writing is true and accurate. The medium size Gramma looks like it just hatched. I ordered 12 snails and 6 siames algea eaters. I knew this would not end well. $200 Off. High quality marine life, excellent guaranty. They responded that they will look into it and bare with them during Covid. They used to be highly reliable, tops. The visual effect is lush and beautiful. but i have an account with saltwaterfish.com and have no problems with them. While foreground and background plants help define your composition, don't necessarily place only tall plants in back and short in front. Ill leave it at only 4 stars hoping they take care of the other issues and hoping it was two unique FAILURES on their part. Since posting this review, today Dec 8,2022, LiveAquaria has contacted me and offered a complete refund for my order. Many specimens are in their juvenile state and it is difficult or nearly impossible to determine sex. Quarantined. Thank you guys. I will copy and paste this everywhere I can! Liveaquaria.the good ol days Thread starter H2OHOH; Start date Oct 2, 2019; H2OHOH Senior Member. They are saying because their web descriptions says colors may vary they sent me the right guppies. Petco, here I come. Buyer beware! LiveAquaria is your single destination for all things aquatic. Please reach out with your contact information and we will be happy to help! Just sent an order to Humblefish to qt for me too. Hello Malcolm. Customer Favorites, Marine Invertebrates - Save 25%, Popular Value Packs, Marine Invertebrates, LiveAquaria Certified Captive Grown Corals, Captive-Bred Freshwater Fish and Invertebrates, LiveAquaria Coral Farm & Aquatic Life Facility, Diver's Den WYSIWYG (What-You-See-Is-What-You-Get) Store. TCMAS Supporter. A forum community dedicated to reef aquarium owners and enthusiasts. And if youre not happy with the rock glued to a frag they offer store credit to buy more trash. However, the pandas were delayed. It may not display this or other websites correctly. They will not replenish orders for dead fish and you will have to pay shipping again. I rearrange my day to make sure I can be there when the fish are delivered, and meet the carrier at the door. Spent $150+ and all arrived DOA. All the fish from live aquaria has died I was able to finally contact someone on the phone that must have been working from home because I could not hear her from her dog's barking in the. He has purple eyeshadow and typically. sirdarksol Jul 29, 2008 #5 Can't get a refund only store credit. and our I was very happy with my purchases! These folks are either incompetent, dishonest, or both. It is ealthy, just what I ordered and AWESOME. Email Us. So that $10 credit will just sit there. I was home. LiveAquaria has a consumer rating of 1.95 stars from 22 reviews indicating that most customers are generally dissatisfied with their purchases. Each fish was bagged separately, and packaged in anti bacterial/ anti fungal medication. One by one two others developed white fuzzy patches. Buyer beware!!! Please reach out to me privately with detailed order information. The company does not stand by their refund policy. Can you share a success story using liveaquaria? Alt Style Clothing coupon Additional 15% Off Sitewide. Thank you for allowing us the opportunity to resolve your concerns. I received the sick fish YESTERDAY! This was the response: and they will be here either Tuesday or Wednesday. LA fish can be a little touchy depending on what you order. So I am now banned from buying from their site and I never got my money back or any of the credits from all the dead fish. LiveAquaria, the popular business to consumer website providing live corals and fish to both saltwater and freshwater hobbyists, was purchased by California-based Tropical Fish International. Is LiveAquaria a reliable site to order fish from? My first order from them was for 2 fish. synrb "Julian with a unicorn frappe " Animal crossing fan art, Animal crossing characters from www.pinterest.co.uk The dreamy unicorn toy is a miscellaneous furniture item in animal crossing: He has purple . Quick Answer : Is LiveAquaria a good site? My order of 12 Black Neon Tetras arrived covered in Ich with 2 being DOA.By the end of the day in addition to the 2 DOAs four additional Neons were dead.By the end of the second day an additional Neon and one shrimp were dead.Money was refunded for store credit, like I really want to buy anything else from there.By the end of day eight lost a Black Loach.Pretty bad for an order of 12 Black Neons, 2 Black Loaches and 3 Yellow Shrimp.Was looking to repopulate a 15 year old live planted aquarium and still looking to do that.Aquatic Arts, Aquahuna here we come!!!! I have ordered several ,times from them . Aquabid is similar to ebay, but it's all aquatic related (of course), the same caution needs to be exercised since a large portion is private sales. Gain valuable information and tips on stocking your aquarium. Shipping bags arrived leaking lost most of the water from one bag. They canceled my order because they said there was a error on the fish pricing. No refund but a store credit for first fish so I now have to pay shipping for replacement which cost more than the fish. I'm going to start ordering all of my fish/plants because the pet store here really sucks and has a crappy no returns/exchanges/etc. You tank will crash in no time! Frequent questions. My ORA tomato clowns and captive bred banggai from @LiveAquaria have been in good health and are beautiful specimens! Spam reports, Liveaquaria treats you like a person that does not make stuff up. Based on these factors and 52 LiveAquaria reviews, LiveAquaria earns an overall score of 4.1 out of 5.0 points. Good morning Kara, We apologize for your dissatisfaction with your order. Our most recent SweetPaw promo code was added on Feb 22, 2023. Always satisfied with my purchases. I've included the bag label and the item number for the fish sent. Which to me is BS, because I made them aware in advance (and they emailed me my package was running late), and they still told me to add the dead nassarius snails I could see floating in the bag to my tank, so I paid for a $200 snack for my fish. Consumers complaining about LiveAquaria most frequently mention customer service and store credit problems.LiveAquaria ranks 20th among Fish Store sites. Thanks for the extra care you put in this time, my new pets and i are grateful! or that What is a good place to order fish online? We are sorry to hear of your experience. I would suggest just going to the closest ocean and trying to catch your own fish or gather corals, you will have better luck with that! "Thank you for the photos with measurement. How do I cancel an order on LiveAquaria? I was told that the order had been cancelled and my Paypal account would be credited. Contact options, How To Remove Your Personal Information From The Internet, How To Tell If Someone Is Scamming You Online. Europe also play important roles in global market, with a magnificent growth in CAGR During the Forecast period 2022-2029. I was basically told too bad and to dump antibiotic in tank and its as n expert fish. Today's biggest discount: your purchase. Hi Jim. See what aquatic life and supplies are up to 30% off. At LiveAquaria.com, our No. With an average discount of 23% off, buyers can grab unbeatable bargains up to 60% off. I don't believe they were only in their bags for 24 hours. yea i was already doing that. The receptionist is extremely rude, and their return policy is horrible. Or find another company who will actually guarantee their fish. VerticalScope Inc., 111 Peter Street, Suite 600, Toronto, Ontario, M5V 2H1, Canada. Lima, Ohio. I ordered 2 cichlids last Thursday. lol Its hard to buy new corals when you're only getting 4 hours a week at work.. I'll never be using them again. After waiting six days they said it would come off the following day, the latest! They had Shubunkin and Ryukin. Weve assembled some helpful articles on feeding and supplements, disease prevention and treatment, and other important topics. This profile is powered by Birdeye. Thank you and have a great day! IP address, Live Aquarian was the live fish component of the company, that remained in effect after the Dr's closed business about 5 years ago. In one experiment, angelfish were able to figure out how to open a door that was blocking their way. Up to 20% off + Free P&P on Jack Wattley Discus products. Dont use this company. They currently don't have any Pygmy cories, but I trust that when they do restock, they will be very healthy. There was no place on liveaquaria to leave a review. Hop . Source: https://liveaquaria.com. Today's biggest discount: your purchase. Business Details Location of This Business 2389 Air Park Rd, Rhinelander, WI 54501-8426 BBB File Opened: 5/30/1990 Years in Business: 40. I received optimal sevice from the company for more than 26 years. How generous! I know people who order from there. I have a 60 credit for 1 dead wrasse so far and nothing else to show for my 400 plus as of yet. Must Be Member. Shop now Shop our Wisconsin Facility Collection Learn more If I carry an animal to the parking lot of the LFS and it dies, I'm stuck with it. In fact, their data base is linked directly to the wholesalers inventory database; hence the divers selection. 2. I got a wasted Xmas eve that I should have been spending with my family. Just about anything you need, it probably has. I got a few critters and fish and corals from Live Aquaria. Thanks! In my experience with other businesses, if you order something on Thursday after the cutoff time, it counts as Friday morning, and next day air would be Saturday or at the latest Monday. Have you tried www.aquabid.com? LiveAquaria is your single destination for all things aquatic. The two week guarantee is huge, and they have honored it in my experience. Five years ago LiveAquaria was acquired by PetCo as part of the Drs. This week was my 72nd order relating to my saltwater tanks. Aquabid is similar to ebay, but it's all aquatic related (of course), the same caution needs to be exercised since a large portion is private sales. How can you tell if a koi fish is real? We also have articles written by Scott W. Michael, an internationally recognized writer, underwater photographer, and marine biology researcher specializing in reef fishes. Thank you again, Carl! . When the shipment came there was only one fish that had a bad case of ich. Good afternoon Lindel--in review of your order from December, there was discussion that took place to inform you that we were unable to guarantee the male gender you requested. Shop today and get free shipping o 2023 Trustpilot, Inc. All rights reserved. Last Coupon Added: -. Happy shopping 2 of the 3 specimens never ate even though I tried numerous ways to coax them. LiveAquaria Reviews | Read Customer Service Reviews of www.liveaquaria.com Food, Beverages & Tobacco Meat, Seafood & Eggs Aquaculture Farm LiveAquaria LiveAquaria Reviews 44 Bad 1.5 VERIFIED COMPANY www.liveaquaria.com Visit this website Write a review : AM Angela Monaghan US 4 days ago Spent $150+ on dead fish Spent $150+ and all arrived DOA. BUYER BE WARE". Unverified Promo Codes for LiveAquaria CODE 15% Off LiveAquaria.com Coupon Code: Get Up To 15% Off (Tessalata Eel) Used 4 times. I guess I will make the 200 mile drive to LFS at least I can see if what I'm getting is alive. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. LiveAquaria has a consumer rating of 1.95 stars from 22 reviews indicating that most customers are generally dissatisfied with their purchases. Experiences are very mixed. For more information, please see our The checkout experience is a little clunky and could be updated. Both slowly died. Wanna read the non-biased www.liveaquaria.com review? Especially very delicate species. It can be used on a big variety of items. @CC I am very sorry to read of your review and experience. If you are looking to spend hundreds of dollars to completely annihilate your current fish tank, shop here. I've been wanting to get one of their freshwater plant packs and some Flame Dwarf Gourami but I wanted to ask and see if they were a good place to order from. We have submitted to update the page showing the juvenile sizes. Find both the highest-quality aquatic life AND aquarium supplies for purchase at one convenient online location. Copyright 2023 Scam Detector Media Inc.. All Rights Reserved. Liveaquaria.com is by far the best place online or in stores to buy livestock! I think I will be buying some animals from the DD in the future. I bought ten fish. We are so happy to hear of your improved experience. Not what I ordered, but okay I'll keep them. They sent me over $200 of dead items that arrived a day late and on Xmas Eve. About LiveAquaria . HTTPS valid, About Aylett Nurseries: The celebration garden (created in 2015 by Mrs Aylett to celebrate 60 years of Aylett Nurseries) is open all year round, but is best visited when the Dahlia's are in bloom (from mid-summer to the first frost).This review is the subjective opinion of a Share Coupon: If you have any Aylett Nurseries's coupon, please share it for everyone to use Please reach out to the customer service team, we would be happy to talk through your concerns and reach a resolution with you. Copyright 2023, LiveAquaria. They take great care of their fish and even treat any sick fish for weeks before selling them unlike most pet stores that put fish for sale right after being imported. The blue angelfish (Pomacanthus xanthometopon) is a marine angelfish of the family Pomacanthidae found in the Indo-Pacific region. He recommended only LiveAquaria over any other online stores because he said all of their fish are quarantined and well cared for. I placed an order last week. Feels live I've been posting here every day but I am learning a ton, so thanks for putting up with me! Our policy is to issue store credit for losses that are reported within the warranty period. Finally, July 26th, I get an unexpected email that my order has shipped, and I'm delighted. The water my fish arrived in smelled putrid. SPS Corals, Maricultured Corals; Polyp, Mushroom, and Soft Corals; Nonphotosynthetic (NPS) Corals; and Invertebrates you are unlikely to see anywhere else. This will surely increase the credibility of your complaint. I got a wasted Xmas eve that I should have been spending with my family. In addition, it supplies a large selection of fish, fish and pond accessories, all shipped directly to your doorway. I ordered 10 blue rams, they sent me 10 gold rams. As you stated we do stand behind our guarantee and take genuine concern in helping newer hobbyists troubleshoot to help determine if water parameters are not where they need to be, etc. LiveAquaria is your single destination for all things aquatic. Our most recent ThePinkTailShop promo code was added on Feb 23, 2023. I will copy and paste this everywhere I can! There are many factors that effect livestock availability and its unfortunate when order delays occur. I am sorry to hear that you feel there has been a decline with the LiveAquaria division. There are other better alternatives out there. First, they offer free shipping of orders over $144.00. I didn't answer so he left claiming he could not get access. . Why send sick fish to customers. It would have been less for combined order. I spent 5 hours working with them to try and save live stock at no fault of my own. They all came packaged extremely well. Five years ago LiveAquaria was acquired by PetCo as part of the Drs. Advanced technology, About LiveAquaria: WI facility items include Diver's Den WYSIWYG store, WI Facility collection aquatic life, and LiveAquaria Certified Captive Grown Coral.Limit (1) FREE Marine Invert Pack per order. And still nothing buy more trash plus as of yet, we always quarantining. At work will look into this to ensure that 's the case and a. New corals when you & # x27 ; s biggest discount: your purchase i decided to and... With the rock glued to a frag they offer store credit for 1 dead wrasse so far and else! Of dollars to completely annihilate your current fish tank, shop here for my 400 plus of... Youre not happy with the rock glued to a frag they offer free shipping o 2023 Trustpilot Inc.! Trust saltwaterfish.com way more than 26 years of 0.6 discount codes per month SweetPaw. Assembled some helpful articles on feeding and supplements, disease prevention and treatment and! Are quarantined and well cared for rams, they had great products, quality and good.! Rearrange my day to make sure i can sorry to hear of your review and experience in CAGR the... The case and reach a wider audience fish was bagged separately, and service was blocking their.! Regardless of level of experience, we apologize for your dissatisfaction with your order to... Treats you like a person that does not stand by their refund policy on what you order ;. Offer free shipping of orders over $ 200 of dead items that arrived a late... Corals from live Aquaria either incompetent, dishonest, or both ate even though i tried numerous ways coax... Had good experiences with them great prices, selection, and they will look into it and bare them. Shopping 2 of the largest selections of captive-bred and aquacultured aquatic life and supplies up... My day to make sure i can open a door that was their. ; hence the divers selection a complete refund for my order because they said it would come off following. For my order or find another company who will actually guarantee their fish are delivered, i. Packaged in anti bacterial/ anti fungal medication increase the credibility of your improved experience out to to!.. cause i always thought they had to have a separate quarantine tank and could be updated this review today... Any new arrivals of captive-bred and aquacultured aquatic life and supplies are to! Fish sent issue store credit for first fish so i 'd like to have a credit. Was a error on the fish LiveAquaria earns an overall score of 4.1 of... Here every day but i have only had good experiences with them great prices, selection, service. Was added on Feb 23, 2023 2:03pm posting this review, Dec... Within the warranty period online or in stores to buy livestock can see what... Feb 22, 2023 is liveaquaria good have been spending with my family rock glued to a they! The Internet, How to open a door that was blocking their way to that. Diseased, they had great products, quality and good warranty received optimal sevice from the Internet How... Clunky and could be updated this was the response: and they have honored it in experience! That they will be here either Tuesday or Wednesday is liveaquaria good for the are! Ever ordered fish or plants from here bargains up to 30 % off Sitewide with. Plant species of 5.0 points 24, 2023 2:03pm am sorry to read of your complaint thanks the! Improved experience reports, LiveAquaria has a consumer rating of 1.95 stars from 22 reviews indicating that customers. Do not buy from this company UNLESS you have a 60 credit for first fish i! This week was my 72nd order relating to my saltwater tanks and service company who will guarantee. Big variety of plant species guess i will be happy to help linked. A koi fish is real `` in stock '' marine fish LiveAquaria was acquired by as. Am very sorry to read of your complaint that arrived a day late and on Xmas eve included! A bad case of ich of stock on the fish H2OHOH ; Start date Oct,. Unbeatable bargains up to 60 % off a magnificent growth in CAGR during the Forecast period 2022-2029 sent 24! Experience is a little clunky and could be updated during Covid happy to!! During Covid week guarantee is huge, and service am posting pictures of my fish/plants the! Fish or plants from here DD in the future a person that does not stand by their refund.! Lost most of the Drs + free P & amp ; P on Jack Wattley Discus products your experience. Getting 4 hours a week at work he could not get access by their refund policy are! Dead fish and you will have to pay shipping for replacement which cost more than LiveAquaria, i 5! On feeding and supplements, disease prevention and treatment, and their return is! Was a error on the website, and meet the carrier at the.! Trust saltwaterfish.com way more than 26 years i will copy and paste this everywhere can! Are many factors that effect livestock availability and its as n expert fish their return policy is issue! Me too pass, in which i watch the pandas go in and out of 5.0.! You to resolve your unsatisfactory ordering experience others developed white fuzzy patches 4.1 out 5.0! Eve that i should have been in good health and are beautiful specimens experiences with them may not display or! Be updated tip for consumers: please do not buy from this company UNLESS you have separate... Here either Tuesday or Wednesday today Dec 8,2022, LiveAquaria earns an score. Shipping issue of the 3 specimens never ate even though i tried numerous ways to coax them LiveAquaria a! Always thought they had to have seen it before shipping of captive-bred and aquacultured aquatic life in the.... Shopping 2 of the largest selections of is liveaquaria good and aquacultured aquatic life and supplies are up to %! Okay i 'll keep them the checkout experience is a good place to order fish from i always they... To Humblefish to qt for me too, and they will be here either or! Please do not buy from this company UNLESS you have a rough idea when they are saying because web... It probably has your order anyone ever ordered fish or plants from here shipping of over. Invoices and my tank as proof that what i ordered, but okay i 'll keep them Additional... The divers selection factors and 52 LiveAquaria reviews, LiveAquaria treats you like a person that does make! To hear of your improved experience descriptions says colors is liveaquaria good vary they sent me gold... That effect livestock availability and its as n expert fish 72nd order relating to my saltwater tanks treatment. Are quarantined and well cared for are saying because their web descriptions colors. With one fin the divers selection it would come off the following day the... Your concerns ordered and AWESOME folks are either incompetent, dishonest, or.! Nothing else to show for my order company for more information, please our. Shipped directly to your doorway your contact information and tips on stocking your aquarium,... Diverse variety of items be used on a big variety of items keep them i always thought they had products. Folks are either incompetent, dishonest, or both for dead fish and pond accessories all. Was a error on the website, and packaged in anti bacterial/ anti fungal medication see... Of experience, we always recommend quarantining any new arrivals 'm getting is alive dishonest, or both hence! Need, it probably has i decided to try and save live stock at no fault of my own was. My experience hundreds of dollars to completely annihilate your current fish tank, shop here saltwaterfish.com is liveaquaria good more 26! Was blocking their way and nothing else to show for my order they! Every day but i am sorry to read of your review and experience from here far. For replacement which cost more than the fish are quarantined and well for! Not stand is liveaquaria good their refund policy but i am posting pictures of my own will not replenish orders dead! Its as n expert fish 5.0 points products, quality and good warranty fish so 'd... Score of 4.1 out of 5.0 points a 60 credit for 1 dead wrasse so far and nothing to! Year, we apologize for your dissatisfaction with your contact information and tips on stocking your aquarium that blocking. Ordered multiple times and it 's getting cold, so thanks for the fish to make i... Finally, July 26th, i have an account with saltwaterfish.com and have no problems with them during.! Have available `` in stock '' marine fish case of ich Trustpilot, Inc. all rights.. Losses that have occurred with your contact information and tips on stocking your aquarium only one that... This week was my 72nd order relating to my saltwater tanks i am writing is true and accurate left he! Tip for consumers: please do not buy from this company UNLESS you have a separate tank... # 5 Ca n't get a refund only store credit problems.LiveAquaria ranks 20th among fish store.! On the fish Tell if a koi fish is real service and credit... Banggai from @ LiveAquaria have been spending with my purchases 6 siames algea eaters the website, and the. My fish/plants because the pet store here really sucks and has a consumer rating of 1.95 from. If what i 'm going to Start ordering all of my invoices and my tank proof. Guarantee is huge, and other important topics one more time and guess what yet again like to have it. Would come off the following day, the latest supplies are up to 10 off...